If you are having issues authenticating a Facebook Page...
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Review our Creator Troubleshooting One-Sheet, which includes the following guidance:
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Creator must have a Facebook Page
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Make sure your Page has a a Username set - you can set this in your Page Settings > Page Setup > Name
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Creator must have a Facebook Page
- Try removing the business integration and start over.
If you are still having issues, please screen record the entire process, including the Instagram account linked to the Page and submit a support ticket.
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