Accounts must meet the following criteria for Influential to be able to pull data from the various network API's:
- Instagram must be a Professional account
- Facebook accounts must be a Page, not a personal Profile or a Group
- YouTube accounts must be public Channels
- TikTok accounts must be in the TikTok Creator Marketplace
Additional data requirements for each section of a Profile include...
- Social account must have posted enough matching keywords to determine traits
- Instagram: Approximately 5000 or more followers
- Facebook: Approximately 5000 or more followers
- YouTube: Approximately 10,000 or more subscribers
- TikTok: Approximately 10,000 or more followers
PLEASE NOTE: Audience data may be unavailable for accounts with a high concentration of fake, underage or inactive followers, regardless of follower count.
If the above does not apply to your account and you are still missing data, please SUBMIT A SUPPORT TICKET and a member of our team will get back to you as soon as possible.