What requirements are there for data to be available on an Account?

General

Accounts must meet the following criteria for Influential to be able to pull data from the various network API's: 

• Instagram must be a Professional account
• Facebook accounts must be a Page, not a personal Profile or a Group 
• YouTube accounts must be public Channels
• TikTok accounts must be in the TikTok Creator Marketplace

Additional data requirements for each section of a Profile include...

Account Insights

Personality Traits

• Social account must have posted enough matching keywords to determine traits

Audience

Audience Demographics

• Instagram: Approximately 5000 or more followers
• Facebook: Approximately 5000 or more followers
• YouTube: Approximately 10,000 or more subscribers
• TikTok: Approximately 10,000 or more followers

PLEASE NOTE: Audience data may be unavailable for accounts with a high concentration of fake, underage or inactive followers, regardless of follower count.

If the above does not apply to your account and you are still missing data, please SUBMIT A SUPPORT TICKET and a member of our team will get back to you as soon as possible.